Responsible gambling

At Elements Casino Grand River, we prioritize responsible gaming practices to ensure a safe and enjoyable experience for all our guests. Our team is committed to promoting awareness about the risks associated with excessive gambling and providing support tools to help manage play.

Voluntary Self-Exclusion. We offer self-exclusion as a voluntary tool that allows players to restrict their access to the casino or its affiliated websites, either temporarily or permanently. This can be done at any time through our Guest Services desk or by contacting us directly.

Responsible Gaming Tools

Deposit Limits: Set limits on your deposit amounts to manage your spending.
Time-Outs: Take a break from gaming and limit the number of hours you spend playing.
Reality Checks: Regularly monitor your play and take breaks to maintain healthy habits.
Session Reminders: Keep track of how long you've been playing and set reminders for regular intervals.

Support Organizations

If you or someone you know is struggling with problem gambling, we provide access to support organizations:

Connex Ontario Helpline: Call us or visit our website for resources.
Local counseling services
Problem-Gambling Support Organizations